Legal
Last updated: 24 July 2026 · Governing law: England & Wales
These terms and conditions ("Terms") govern your access to and use of Contractiv8, a subscription-based online service that helps you understand, in plain language, the legal terms and clauses that apply to your brand deal and sponsorship contracts ("the Service").
These Terms give you important information about who we are, how we will provide the Service to you, how you and we may change or end the contract, what to do if there is a problem, and other important information. They also provide you with important information in relation to the topics below. You can navigate directly to any section using the links.
Although we will do our best to notify you of any changes, each time you use the Service please check these Terms, as they may have been updated since you last used the Service. These Terms state the date from which they apply, and if they are updated you will be able to access previous versions on request.
If you have any questions about these Terms, here are some details of who we are and how you can contact us.
Company name: Performance Driven Digital Limited ("the Company")
Registered address: 124 City Road, London, England, EC1V 2NX
Email: support@contractiv8.com
Phone: 020 3031 3107
Website: www.performancedrivendigital.com
In these Terms we refer to the Company as "we", "us" or "our". If we have to contact you, we will do so by telephone or by writing to you at the phone number or email address you provided to us when you created your account.
Please see the website (www.contractiv8.com) for key information you need before signing up to the Service, including a description of the Service, fees, cancellation and refunds. We will also send you confirmation of this information in a durable medium, such as email, before you sign up.
If you have any questions or concerns before signing up, please email us at support@contractiv8.com or contact us using www.contractiv8.com/contact and we will be happy to help.
Before you sign up to the Service you will be asked to confirm that you:
If you are unable to confirm these things, then please do not proceed with using the Service.
By creating an account, ticking the box to accept these Terms, or otherwise accessing or using the Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Service.
These Terms, together with our Privacy Policy and any order confirmation, form the entire agreement between you and us in relation to the Service.
In order to use the Service you will need to:
In some circumstances we may reject your submission, such as:
When this happens, we let you know as soon as possible and refund any sums you have paid.
Once you have completed these steps and have not been rejected, we will then produce a report summarising the key issues with the contract or agreement that you uploaded (based on our technical recognition of common issues; this is not legal advice).
We review your uploaded contract against our library of creator-specific clause patterns, which covers a range of risk areas relevant to creator and sponsorship agreements, including intellectual property and content ownership, usage and licensing rights, exclusivity, payment terms, and termination. The current coverage is described on our website. The Service is a diagnostic check against common clause patterns; it is not a full legal review of your contract and is not a substitute for advice from a qualified professional.
Changes to the Service and these Terms. We can always make changes to the Service to reflect changes in law and regulatory requirements, to make minor technical adjustments and improvements, and to update the Service (provided it still matches the description we gave you). We can make other, more significant changes to the Service or these Terms, but if we do we will notify you and you may end the contract before the change takes effect and receive a refund for any Service paid for but not received.
We can suspend supply of the Service. We may suspend the Service to deal with technical problems, to make minor technical changes or to update it to reflect changes in law. We will aim to contact you in advance about any suspension to the Service unless the problem is urgent or an emergency.
We can withdraw the Service. We may decide to stop providing the Service and we will aim to give you advance notice that we will no longer be providing the Service.
The Service has free and paid tiers. The features, price and billing frequency of each subscription plan are set out on our Pricing page and shown clearly before you sign up.
Free Tier. We offer a free version of the Service that allows you to have two (2) free scans with limited features, as described on our website at the time you register. We may change the features available on the Free Tier, or withdraw the Free Tier, at any time, acting reasonably and giving you reasonable notice where we can.
Paid subscription. We also offer a paid subscription that gives you 10 scans a month for a set monthly fee (as specified on the platform when you sign up) based on a minimum 12 month contract. Otherwise, you can pay an upfront fee (as specified on the platform when you sign up) for a maximum of 120 scans within the 12 month period from the date that you sign up.
Additional scans. You can pay for any additional scans on a one-off basis (as specified on the platform when you sign up).
Price increases. Please check the website for any price increases after your free period, the end of your subscription period, or for any additional scans.
Payment terms. You must pay the relevant fees in advance via the website, where you can choose to pay in full or in monthly instalments, or for one-off additional scans. We accept payment by the methods shown on our website.
Auto-renewal. Your subscription is for an initial period of 12 months (the "Initial Period"). Unless you cancel it in accordance with these Terms, it will then automatically renew for successive periods of 12 months each (each a "Renewal Period"), and we will charge the then-current monthly or annual fee for each Renewal Period using your chosen payment method.
We will not increase the renewal fee without first telling you, on a durable medium such as email, the new amount and the date it takes effect, and giving you the opportunity to cancel before it applies.
Before each renewal payment is due, we will send you a reminder on a durable medium such as email. The reminder will tell you the amount of the renewal payment, when it will be taken, how it differs from your previous payment (if it does), and how to cancel so as to avoid the payment. We will send it far enough in advance to give you a reasonable opportunity to cancel before the payment is taken.
You can cancel your subscription or turn off automatic renewal at any time, easily and without unnecessary steps, for example by using the "Cancel subscription" option in your account settings or emailing us at support@contractiv8.com. You must cancel at least 14 days before the renewal date.
Please see the Cancellation section below for details of your cooling-off rights at renewal.
Failed payment. If we are unable to collect a payment when due, we may suspend your access to paid features until payment is made. We will contact you before doing so.
Interest on late payments. If we are unable to collect any payment you owe us, we may charge interest on the overdue amount at the rate of 5% a year above the Bank of England base rate from time to time. Interest accrues on a daily basis from the due date until actual payment, whether before or after judgment.
These Terms will apply for the duration of your use of the Service.
Free scans. These Terms will apply to each scan and will automatically terminate at the completion of each scan.
Paid subscription. These Terms will apply for the 12 month period of your subscription commencing on the date you sign up.
One-off scans. These Terms will apply to each individual scan and will automatically terminate at the completion of each scan.
End-of-contract notice. When your subscription is due to come to an end (for example, because you have cancelled or it will not auto-renew), we will send you a notice, on a durable medium such as email, telling you that the subscription is ending and, where relevant, how you can renew or resubscribe. This will include notification of any price increases.
You have the right to change your mind and cancel your subscription or your Free Tier, without giving any reason, during the following 14-day cooling-off periods:
Immediate access to the Service. If you start using the Service straight away, to the extent permitted by law, you may lose the right to cancel and claim a refund during the cooling-off period, as we deem you to have received the full benefit of the Service from your initial use. However, this does not remove your statutory rights.
How to cancel during a cooling-off period. To cancel, simply tell us clearly that you wish to cancel, either through your account or by email to support@contractiv8.com, before the relevant 14-day period ends. You may use the model cancellation form at the end of these Terms, but you do not have to.
Monthly. If you pay for your 12 month subscription on a monthly basis, you can easily cancel your paid subscription at any time, through your account settings or by contacting us at support@contractiv8.com. Please note that early cancellation does not automatically entitle you to a refund (unless you are cancelling due to there being a problem with the Service). Any refunds given are in our sole discretion. Even if you cancel, you will still have access to your account and will still be able to create scans. This does not affect your statutory rights.
Yearly. If you have paid for your subscription upfront via the one-off payment, this includes a discount on the fees that equates to two months free usage of the Service. You can easily cancel your paid subscription at any time, through your account settings or by contacting us at support@contractiv8.com; however, you will not be entitled to a refund. This does not affect your statutory rights.
You can stop using the Free Tier and delete your account at any time.
If you are ending the contract for one of the reasons set out below, the contract will end immediately and we will refund you in full for any part of the Service which has not been provided. The reasons are:
If you think there is something wrong with the Service, please contact us at support@contractiv8.com. We are under a legal duty to supply a service that conforms with this contract, and nothing in these Terms will affect your legal rights. For example, the Service must be provided with reasonable care and skill and match any description we give of it, and you may be entitled to a repeat performance or a price reduction if it does not. For detailed information about your rights you can visit the Citizens Advice website at www.citizensadvice.org.uk.
We may end the contract and/or suspend or close your account by writing to you if:
In these circumstances you will not be entitled to a refund. This does not affect your statutory rights.
You must keep your account login details confidential and not share them with anyone. You are responsible for activity that takes place under your account.
You agree that you will not:
By using the Service you confirm that the information you give us when you register is true, accurate and complete, and that you will keep it up to date.
Please note that we may suspend or end your access to the Service if you materially breach these Terms.
Your rights. You have the following rights in relation to the Service:
If you wish to exercise your rights you must email us at support@contractiv8.com.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; and for breach of your legal rights in relation to the Service, including the right to a service carried out with reasonable care and skill.
We are not liable for business losses. If you use the Service for any commercial, business or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We are not responsible for avoidable loss. We are not responsible for loss you could have avoided by taking reasonable action, for example by applying a free update or correctly following our installation or system-requirement instructions.
Please note that we do not provide any legal advice or guidance and do not make any promises or guarantees about the accuracy of the information we provide in the scans. We are not liable for any loss or damage arising from any decision you make in reliance on the Service, or from any inaccuracy in or change to a third-party platform's terms.
Our total liability to you for all losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the greater of (a) the total fees you have paid to us in the 12 months before the event giving rise to the liability, or (b) £100.
The report, explanations, summaries and other content we provide about the contracts or agreements you upload are our interpretation of them. We do not guarantee that our explanations are complete, current or free from error (and we advise that if you have any queries or concerns with the contracts you should always seek independent legal advice).
We will only use your personal information as set out in our Privacy Policy, which explains what data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.
You must ensure that you have all permissions, rights and consents to upload any personal data when using the Service.
All intellectual property rights in the Service and its content (excluding third-party platform materials) belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your own personal or internal business use in accordance with these Terms.
The intellectual property rights in the contracts or agreements that you upload belong to those companies, so you must ensure that you have the rights to upload them before you use the Service.
The Service may contain links to third-party websites. We are not responsible for the content of those websites.
We will not be liable for any failure or delay in performing our obligations where that failure or delay results from events outside our reasonable control. If such an event occurs we will contact you as soon as reasonably possible and take reasonable steps to minimise the delay. If the delay is likely to be substantial, you may contact us to end the contract and receive a refund for any Service you have paid for in advance but not received.
Our complaints policy. If you have a complaint, please contact us first by sending us an email at support@contractiv8.com and we will do our best to resolve it.
Resolving disputes without going to court. If you are a "consumer" you have legal rights in relation to services that are not performed with reasonable care and skill or are otherwise not as described. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
Alternative dispute resolution is an optional process where an independent body considers a dispute and seeks to resolve it without you having to go to court. If we cannot resolve a dispute between ourselves, you may be able to submit it to an Alternative Dispute Resolution (ADR) provider. Please see this link for more information: Trading Standards ADR approved bodies. If you are not satisfied with the outcome you can still go to court.
Governing law and jurisdiction. These Terms are governed by the law of England and Wales and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland you can bring legal proceedings in either the Scottish or the English courts, and if you live in Northern Ireland you can bring legal proceedings in either the Northern Irish or the English courts.
Transfer of the contract. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our agreement to transfer your contract. You may only transfer your rights or obligations under these Terms to someone else if we agree in writing.
No rights for third parties. This contract is between you and us. No other person has any rights to enforce any of its terms.
Severance. Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful, the remaining clauses will remain in full force and effect.
Waiver. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Complete and return this form only if you wish to cancel your subscription during a cooling-off period. You do not have to use this form; telling us clearly that you wish to cancel is enough.
To Performance Driven Digital Limited, support@contractiv8.com / 124 City Road, London, England, EC1V 2NX:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following service:
[*] Delete as appropriate.